Digital · ControlShift
Systems and AI you can rely on.
ControlShift is a digital operations service run by Human Managed. It covers your NOC, your move to the cloud, and the AI you run. We connect to the tools you already own, agree each outcome with you, and run the work at the autonomy level you choose. You pay per outcome and see its progress every 15 minutes.
30 outcomes across three service lines
Checked every 15 minutes · review 6 of 20
Intelligence118 / 310
Decision84 / 262
Execution51 / 190
Action60 / 240
2 decisions are waiting for you.
* Diagrams and worked examples use representative figures. Platform figures are measured across live customer environments.
What you buy
Start with what you'd search for. We'll show you what we'd run.
Pick one or more product categories, or view all. We turn them into the outcomes we'd run, and plan them in waves around what each one relies on.
Pick one or more. Tap again to remove.
How it runs
Four steps on every change. You choose who runs each one.
Every outcome moves through Intelligence, Decision, Execution and Action. How much agents do on their own depends on the autonomy level in your contract. You can set it per outcome and raise it as agents prove themselves.
Works with your stack
Works with the tools you already have.
We plug into the monitoring, service management, cloud and AI tools you already run and read what they report. Cases land in your own ticketing system. You don't need to buy anything new.
Monitoring and observability
Zabbix · Grafana · Datadog · Dynatrace · Prometheus · HyperDX
ITSM and CMDB
ServiceNow · Microsoft Dynamics 365 · Jira Service Management
Network
Cisco Meraki · Cradlepoint · Fortinet · Palo Alto Networks
Virtualisation and private cloud
VMware vSphere · VMware Cloud Director · NSX · HCX
Public cloud
AWS · Microsoft Azure · Google Cloud
Disaster recovery and backup
Zerto · Veeam · Commvault
AI platforms
Azure AI Foundry · Amazon Bedrock · Google Vertex AI · NVIDIA
Not listed?
If it has an API or sends logs, we can usually connect to it. Ask us
Beyond your first outcomes
Your first outcomes are a starting point. Here's the rest of the map.
ControlShift runs outcomes across infrastructure, cloud and AI operations. These are 30 of them. The ones in your plan are lit. The rings show what they open up next, when you're ready to add them.
Proof
Running live operations since 2018.
For enterprises and institutions in Asia, the Middle East and the United States. One platform and one set of agents across cyber, risk and digital.
The platform, todayAll customers · all services
- ~5bn
- events read a day
- ~50TB
- of data processed a day, uncompressed
- 15min
- between checks on every outcome, around the clock
- 8
- markets, from Singapore to the United States
Frequently asked
What do the three service lines cover?
Continuous Infrastructure Operations runs your NOC: monitoring, incidents, root cause and change. Continuous Cloud Operations moves workloads and keeps them available, recoverable and right-sized. Continuous AI Operations manages the AI you run: performance, capacity, change risk and its impact on business services.
They share one map of your environment, so an incident in one shows up as risk in the others.
Does ControlShift replace my monitoring or ITSM tools?
No. We work from the monitoring, service management and cloud tools you already run. Every case lands in your own ticketing system. You don't need to buy anything new.
What does AIOps mean here?
Two things. Agents run your operations: they correlate alerts, open one case per problem with the right owner, and restore service within the limits you set.
And the AI you run gets managed like any critical system: performance, capacity, change risk and its impact on business services.
Can you run a cloud migration?
Yes. Discovery, dependency mapping, wave planning, cutover and validation, each measured as an outcome. When the move is done, the dependency map and its history stay with you.
Who approves a change to a production system?
A named person, on your side or ours, depending on what you've agreed. Agents prepare the plan, then check the system is still in the state the plan assumed before anything runs.
Whoever approves, the decision and the reason are recorded.
How is ControlShift priced?
You pay per outcome, and you can see each one's progress every 15 minutes. As agents take on more of the work, each outcome costs less to run.
We never charge by gigabyte, log or event, so you can send us everything. The first 100 entities of each kind are free.
Can we buy through a cloud marketplace?
Yes. Human Managed is on Microsoft Azure Marketplace, so you can pay from the cloud commitment you already have.
Start here · Outcome 0 — Ground Truth, in two weeks.
We connect to your monitoring, ITSM and cloud tools and show you what's running, what depends on what, and where the noise is. Read-only. You approve every step. Then you choose your first outcomes.